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Samsung explains mysterious message

Customers were bemused by the notification with many fearing their phones had been hacked. The company has now explained what went wrong.
The notification contained nothing but the numeral '1' twice.Source:Supplied

The notification contained nothing but the numeral '1' twice.Source:Supplied

Samsung phone owners were left baffled after receiving a mysterious “1” notification with no explanation as to why.

It turns out the message was an internal Samsung gaffe, but plenty of people are still very confused.

Owners of various Samsung Galaxy smartphones received a strange and unexpected notification containing two “1”s above each other.

Tapping the notification cleared it – but did nothing else.
 

The notification contained nothing but the numeral '1' twice.
The notification contained nothing but the numeral '1' twice.Source:Supplied

 

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Users were rightly confused by the notification.

One wrote: “That Samsung “find my mobile” notification everyone just got could easily be from an episode of Black Mirror.

“The fact the app has nabbed over 10% of my battery doesn’t feel very comforting either. Security breach for sure.”

And another said: “So myself and many other Samsung users have all reported receiving a notification from the “Find My Mobile” app saying ‘1’.

“I clicked it and nothing happened. Check app info and it used 20% of my battery? Did all our phones just get hacked?”
 


 

Samsung confirmed that the strange notification was actually an accident, linked to the Find My Mobile app.

In a tweet, the company blamed an internal test – and said that the notification should never have been pushed to phones.

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Samsung recently unveiled the Galaxy Z Flip foldable smartphone. Picture: Josh Edelson / AFP
Samsung recently unveiled the Galaxy Z Flip foldable smartphone.
Picture: Josh Edelson / AFPSource:AFP

 

 
And the S20 flagship models. Picture: AP Photo/Jeff Chiu
And the S20 flagship models. Picture: AP Photo/Jeff ChiuSource:AP

 

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The firm also suggested that only some, not all, Samsung phone owners were affected.

“Recently, a notification about ‘Find My Mobile 1’ occurred on a limited number of Galaxy Devices,” wrote Samsung.

“This was sent unintentionally during an internal test and there is no effect on your device.

“We apologise for any inconvenience this may have caused our customers.”

Bizarrely, people without the app installed still received the notification.

This article originally appeared on The Sun and was reproduced with permission.

Source: News Corp Australia Network:

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