Rogers outage: Millions to get credits over internet and mobile blackout

Wednesday - 13/07/2022 07:38
Canadian mobile and internet giant Rogers says it will give credits to millions of its customers after a nationwide outage last week.
GETTY IMAGES / Rogers is the mobile carrier for nearly 11 million people in Canada
GETTY IMAGES / Rogers is the mobile carrier for nearly 11 million people in Canada

In a statement posted late on Tuesday, the firm said users will receive "the equivalent of five days service".

The outage - which lasted for more than 15 hours - also affected transport, banking and emergency services.

Regulators have ordered the company to provide an account of "why" and "how" the disruption happened.

Rogers is one of Canada's largest telecoms companies with more than 11m subscribers.

The firm said it has been "listening to our customers from across the country who have told us how significant the impacts of the outage were for them".

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Author: Editors Desk

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 Keywords: Canada

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